Contact & Support
If you have questions regarding your submission, technical issues with the form, or inquiries about the live stream schedule, please reach out using the information below.
Get in Touch
For the fastest response, please email us directly. We aim to respond to all inquiries within 24–48 hours.
Support Email: support@terranceward.com
Common Support Requests
- Submission Errors: If you encountered an error while uploading your story, please include your Transaction ID in your email.
- Refund Requests: As per our Refund Policy, if your priority submission was not reached during the live broadcast, please contact us within 24 hours to request a roll-over or a refund.
- Media Inquiries: For collaboration or professional inquiries, please use the email address listed above.
Business Information
Website: terranceward.com
Fulfillment: All services are delivered digitally during scheduled live broadcasts.